Carrie Heels

Online Orders

Returns to the original payment method are accepted within 14 days of delivery. Items must be in their original condition with all tags attached. Returns are free of charge — to initiate, log into our website and click “Request Return.” Items may also be returned in person at our NYC or LA store locations.

In-Store Purchases

In-store purchases are eligible for store credit only, initiated within 14 days of the purchase date. Items must be in their original condition with all tags attached and must be returned to a physical Arete location.

Please Note

Arete Studios reserves the right to reject returns that do not meet the above requirements. A notification will be sent via email if a return is rejected. Sale items and pop-up items are not eligible for returns.

International orders are not eligible for returns.

Made to order items are not eligible for returns.

Sizing Chart